Policies

Please arrive on time with no mascara, eyeliner, or eye make-up. And do not curl your lashes. This ensures the best application for your service.

Please do not consume coffee or caffeinated beverages before your appointment, doing so causes your eyes to flutter excessively making the service extremely difficult to perform.

If you arrive late, I can accomodate you, but your appointment will end at your scheduled time and you will be expected to pay the full service fee.

Cancellation Policies: Please give us 48 hours notice prior to your appointment or $60 fee if slot can not be filled. No shows will be billed 100% the amount of your appointment. If you cancel or no show 2 consecutive times than I am not able to schedule you for future appointments. Please be respectful of my time because I am respectful of yours.

Please arrange for child care as we are not equipped to provide child care in the studio. Any person not getting a service must wait in the lobby.

Please turn off your phone or put on vibrate so it doesn't surprise you when it rings. I am working with sharp tweezers around your eyes and loud sudden noises may cause your eyes to open unexpectedly.

Payment: 3% Fee for Credit Card tender, Cash Preferred.

K&L does not offer refunds for your services. If you are not satisfied I offer a free removal.

K&L reserve the right to refuse service to anyone.